In this section, you will learn how to administer and troubleshoot user objects using the Goverlan Management Console. The Users tab view allows you to query information, administer and trouble shoot all remote users.
To select a user object in Goverlan, do one of the following:
Select the Administration & Diagnostic feature.
Select the Users tab as the object type.
Select the parent domain or Active Directory container of the object and open it.
or
Use the Search Panel to find a user account (only available for Active Directory groups) and click on the Set Focus button.
The Users tab view displays the list of users which belong to the opened container. The parent container path is displayed at the top of the view in the Selection Activator bar (see General Navigation Information). To select a different container, click on the Selection Activator or select Administration >> Select Object Container from the main menu.
Tip: If the user container opened has a large number of objects and you do not need to view them all, you can apply an Active Directory Container Filter.
Tip: To have Active Directory return the list of group objects sorted by name, enable the Sort Active Directory result sets in the Network Settings > Active Directory category of the Goverlan Options.
You can rename a user account or modify other editable user fields directly from this view. Select a user entry and single click within the field to be edited or press the F2 key. This activates in-place editing of the field. Change the value within the field and press the Enter key or click outside of the edit field to validate the change. You can also activate in-place editing of a field using the context sensitive menu see In-Place Editing of Information.
To create, delete or move domain user accounts, see Domain Account Administration.
To view and modify the full set of account settings, double click on Account Information.
Double click on Logged-in Workstation to have Goverlan search and return the list of machines the user is currently logged into. You can then double click on the user's computer object to disclose the set of available administration features for that computer.
To view information about a particular object's feature, see Administration & Diagnostic Feature Map. You can also access additional administration features by using the context sensitive menu. For instance, you can directly reset a user's password by selecting Reset Password.
Note: You can select multiple users simultaneously by using the [CTRL] and [SHIFT] keys. The context sensitive menu displays the current selection. Make sure that when selecting multiple objects in the view, you only select objects of the same type. If you select objects of different types, you will not be able to use the context sensitive menu.
Goverlan offers a large set of features to administer users remotely. However, you can extend this feature set either by compiling a set of custom actions into a package or by adding your own scripts or external programs.
Below each user object is a Custom Controls node. This node allows you to create shortcuts to external applications and scripts which accept a user name as an input parameter. Once configured, double click on it and Goverlan automatically sets the external tool's focus to the currently selected object.
See: Custom Controls
Below each user object is a Custom Actions node. This node allows you to create sophisticated packages of report, modify and execute actions. If you need to regularly query a specific set of information about a user or to execute a series of tasks on it, simply create a Custom Action.
See: Custom Actions
You can export the list of user accounts at any time by clicking on the 
button of the ribbon bar. The list of user accounts contained within the focused container is exported to a text file.
Note: This is a quick and easy export feature. To create more sophisticated reports of user information, use a Scope Action.
